Your AI co-pilot from alert to resolution

Resolve incidents faster with automation, guardrails, and full auditability. From initial alert to final resolution, our AI agent handles the entire incident lifecycle.

Alert-to-Resolution Flow

A complete journey from incident detection to resolution

1

Trigger

An alert fires (PagerDuty / Opsgenie / Slack). The agent opens or joins the incident channel and starts triage.

2

Retrieve Documentation First

Queries runbooks, knowledge base, service docs, and past incidents for alert-specific guidance. If a match exists β†’ builds a plan anchored on that runbook.

3

Best-Practices Fallback

If no relevant documentation exists β†’ composes a best-practices remediation plan for the stack (e.g., Kubernetes / AWS / Linux). Includes pre-checks, post-checks, and rollback steps.

4

Validate Safely

Runs non-destructive, read-only checks (e.g., kubectl get/events/logs, metrics, traces, config diffs). Confirms or rejects hypotheses.

5

Risk-Aware Approvals

For high-severity incidents or risky commands, the agent posts an Approval Card in Slack with proposed steps, expected impact, and rollback path.

6

Execute with Guardrails

Executes commands within policy or after approval. Runs in a least-privilege sandbox, one step at a time, with rate limits and circuit breakers.

7

Analyze & Adapt

Parses command output and telemetry. Adapts the plan in real-time. Halts or rolls back if checks fail.

8

Verify & Close

Runs post-checks to confirm recovery (SLOs / health). Attaches the full transcript to the incident thread and audit log.

9

Learn

Saves alerts history. Updates or drafts a runbook for future incidents. Links artifacts and improves future playbooks.

Execution Modes & Approvals

Flexible automation with human oversight

See More Features

1. Autonomous (Policy-Bound)

Auto-resolves well-understood incidents within defined risk thresholds. Always posts status to Slack. Prompts for approval when a step exceeds risk policy.

2. Safe / Assist

Never runs destructive commands. Continues gathering diagnostics. Posts a Findings & Suggested Fix card in Slack for engineers to one-click approve/execute.

3. Approval Routing

Severity-based approvers. Timed approvals with fallback to Assist if denied or expired.

4. Visibility & Audit

Dedicated view shows every command, output, diff, and the agent's reasoning. All exportable to SIEM.

Built for engineering excellence

Transform how your developers ship features, debug systems, and scale technical capabilities with AI-powered development.

Alert understanding & grouping

Collapse noisy alerts into a single incident with cause candidates.

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Root cause hypotheses

Maps symptoms to likely changes (commits, deploys, config drift).

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Guided & autonomous remediation

From safe suggestions to 1-click or fully automated fixes.

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Runbook orchestration

Turns shell/K8s/Cloud commands into reusable, parameterized actions.

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Change-aware

Correlates incidents with code, infra, and release notes.

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Knowledge graph

Services ↔ dependencies ↔ owners ↔ dashboards ↔ runbooks ↔ incidents.

Human-in-the-loop

Approval gates, dry-runs, real-time explainability.

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Full auditability

Every prompt, plan, command, output, and diff is logged and searchable.

Integrations

Connect with your existing tools and workflows

Observability

Infra/Runtime

Dev & Ops

Data & Config

If your tool isn't listed, our SDK and Webhooks make it simple to add.

Enterprise-grade security

Built with security and compliance at the core, trusted by Fortune 1000 companies worldwide.

SOC 2 Type II Certified

Independently audited and certified for security, availability, and confidentiality controls.

Privacy Mode Guarantee

We ensure your code data is never stored by model providers or used for training, giving you complete control over your intellectual property.

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Global Governance

Full control over authentication and user provisioning with SAML SSO, SCIM, and RBAC. Centrally manage model access and Agent execution.

Deployment Options

Choose the deployment model that fits your needs

Cloud

Multi-tenant SaaS with private data plane connectors.

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Private Cloud

Single-tenant in your VPC (AWS / GCP / Azure).

On-Prem / Air-gapped

For regulated environments with no external egress.

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